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USF Tickets

Barlass

I.T.S. Defensive Coordinator
Mar 1, 2004
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Tickets for the USF game are being sold for $5 on the TU website right now. No reason we can't fill the house for Senior Night.
 
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Tickets for the USF game are being sold for $5 on the TU website right now. No reason we can't fill the house for Senior Night.
These guys stayed the entire 4 years (some of them 5) and continually played their butts off for TU. Its rare in the age where such a high percentage transfer during their college tenures. These guys deserve a very, very special send off.
 
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These guys stayed the entire 4 years (some of them 5) and continually played their butts off for TU. Its rare in the age where such a high percentage transfer during their college tenures. These guys deserve a very, very special send off.
We got more out of Woodard and Harrison then we ever got out of Clarkson.

For the record, I know I won't be able to use at least 2 of my tickets that night...my son is playing in a soccer tournament in Norman that weekend. I'm a little less than enthused about missing this game.
 
This group can do some special things going forward. How they finish this year could place them amongst the best teams in Tulsa history. It is all in front of them they can do it. This team is really special and can win an advance in the NCAA Tourney.

Go Seniors!!!!!!

Go TU!!!
 
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Just a question, who's the directed audience for that promo? I had not seen it yet?
 
I'm just curious if they are relying on us to tell everyone or if they're actually putting some effort into it?
 
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an e mail to the GHC members is all I have seen. Hopefully, TU starts more active pub after the Temple game.
 
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an e mail to the GHC members is all I have seen. Hopefully, TU starts more active pub after the Temple game.
That's horrible promotion...send an e-mail to the people who are most likely to already have tickets and attending.

It's like the movie Dave where Kevin Kline's character is trying to find cuts to save a homeless children's shelter "So, you want to spend x millions of dollars on an ad campaign so people can feel better about a car they've already bought?" So, we know you as a donor to TU athletics probably already have tickets to the upcoming basketball game, but why not buy a few more for $5 a pop so we can say we sold more tickets.
 
They should be promoting the first place Temple game tomorrow night. That's when we need the house packed.

Thanks for the reminder--I am going to do some social media promotion myself for tomorrow.
 
So speaking of promotion.

We attended Thunder at Rockets back on November 2. Only game we've been to here.

I get a call or email from the Rockets about tickets every. single. week.

TU just gives up once season ticket renewal passes.
 
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So speaking of promotion.

We attended Thunder at Rockets back on November 2. Only game we've been to here.

I get a call or email from the Rockets about tickets every. single. week.

TU just gives up once season ticket renewal passes.
I have been getting non-stop calls, e-mails from the Drillers/Roughnecks because we went to a few games last season. With the advent of the digital billboards and Facebook/twitter/Pandora advertising where it pings your interests based on your browser history and customizes ads that way, why isn't TU cashing in on that? They've got a bunch of Computer Science majors whose sole purpose in their major is to figure out ways to hack into your computers and then figure out ways to stop it. Surely they can get one of them to figure that out for the marketing dept.
 
This seems like an excellent work study project? Or the staff just sitting in the Reynolds Center ticket office all day 8-5? Heck, even an automated call would be better than nothing.
 
Didn't we hire Gragg because of two things: compliance and marketing? He hired Frank Haith (who I like, but many outside of TU do not). And there is no noticeable change in marketing.
 
I attended a Drillers game about 5 years ago with my kids and I still get e-mails and occasional phone calls about ticket deals and promotions and I live in Nevada. Marketing, like rebounding, is all about "want to".
 
Didn't we hire Gragg because of two things: compliance and marketing? He hired Frank Haith (who I like, but many outside of TU do not). And there is no noticeable change in marketing.
I see where you're going with that, it's both hilarious and sad at the same time
 
They also gave free USF tickets to football season ticket holders that completed the end of season survey. We'll be down in the cushy seats next Saturday.
 
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Just bought 8 more tickets to give away to friends. Regardless of what happens in Memphis, these seniors deserve a proper crowd for their final home game.
 
I bought tickets for my office. It was a case study in the issues with getting people to games. The $5 tickets right now are good. Every ticket I bought was in the lower level.

I sent an email and immediately had more requests than tickets. People like our product and want to see it. I bought some more. I figured why not?

But then I took them around to the claimants. Most had no idea when the game was. No big deal, if you are casually interested that makes sense. But perhaps we aren't doing a good job of informing out clientele. These are all really smart people who are up on current events. Most are alumni. There has to be a way to get information to them and get them to read it.

No one had any idea the tickets were $5. That was interesting. Someone who probably would go a lot remarked that he would have to pay over $50 to sit in the rafters for a lot of games. I think that's a fair point. The price is too high for the market. Regardless, they saw value in going and couldn't believe it was $5 to go.

There are a lot of casually interested people out there who would come. But they probably don't read the newspaper (like it does a good job) and they aren't on the TU email blast. They probably don't all have Facebooks and if they do, they probably don't follow it for for TU news. We have to figure out how to get in their email inbox and keep their attention.
 
Don't forget the $7 or $8 fee( i could be wrong on the price) to print from home.
 
Yeah, that's annoying, but probably also a way to shift the cost of the ticket office.
 
I bought tickets for my office. It was a case study in the issues with getting people to games. The $5 tickets right now are good. Every ticket I bought was in the lower level.

I sent an email and immediately had more requests than tickets. People like our product and want to see it. I bought some more. I figured why not?

But then I took them around to the claimants. Most had no idea when the game was. No big deal, if you are casually interested that makes sense. But perhaps we aren't doing a good job of informing out clientele. These are all really smart people who are up on current events. Most are alumni. There has to be a way to get information to them and get them to read it.

No one had any idea the tickets were $5. That was interesting. Someone who probably would go a lot remarked that he would have to pay over $50 to sit in the rafters for a lot of games. I think that's a fair point. The price is too high for the market. Regardless, they saw value in going and couldn't believe it was $5 to go.

There are a lot of casually interested people out there who would come. But they probably don't read the newspaper (like it does a good job) and they aren't on the TU email blast. They probably don't all have Facebooks and if they do, they probably don't follow it for for TU news. We have to figure out how to get in their email inbox and keep their attention.

Agree with all that.

My main problem with the inexplicable fees added to online tickets is that you are losing sales at that point. Don't ever make it harder for people to just click "purchase". It also used to charge you to transfer tickets to someone else, but I don't know if that's still accurate. And the fact that you couldn't buy online day of game anymore. How many casual fans just decide not to bother if they have to stand in a walk up ticket line?

UH had zero handling or delivery fees. My $15 face value ticket was $15, not another surprising total.

To me, butts in seats is always going to > a few extra $
 
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Agree with all that.

My main problem with the inexplicable fees added to online tickets is that you are losing sales at that point. Don't ever make it harder for people to just click "purchase". It also used to charge you to transfer tickets to someone else, but I don't know if that's still accurate. And the fact that you couldn't buy online day of game anymore. How many casual fans just decide not to bother if they have to stand in a walk up ticket line?

UH had zero handling or delivery fees. My $15 face value ticket was $15, not another surprising total.

To me, butts in seats is always going to > a few extra $
Yeah, the whole print at home thing is fantastic...I don't think the Drillers had an extra fee, and if they did it wasn't something that made me go "mmmm, don't know about this". What they really need to do is give you the opportunity to do an e-ticket on your phone since they scan the barcodes instead of tearing tickets anyway.

That print at home charge is sort of ridiculous...let me charge you for doing our job and saving us from printing a physical ticket on expensive perforated glossy card stock...sure that make sense.
 
I recently purchase AC/DC tickets through the Sprint Center box office in KC. The "convenience fees" added almost 20% to the face value of the tickets.
 
BOK is worse than that. I don't think on campus not-for-profit facilities hosting university events are the same at all, though.

I've still never been charged an additional fee to print my own tickets at literally any other venue but Reynolds. (I assume Chapman is the same.)
 
I recently purchase AC/DC tickets through the Sprint Center box office in KC. The "convenience fees" added almost 20% to the face value of the tickets.
Yeah...was it through Ticket Master? It's the ticket management services that end up adding so many freaking fees. Depends on the artist too...some just don't care. Garth Brooks used a different ticket service and the prices/fees were really reasonable when he came to BOK, vs say Billy Joel whose ticket prices were a bit steep.
 
Yeah...was it through Ticket Master? It's the ticket management services that end up adding so many freaking fees. Depends on the artist too...some just don't care. Garth Brooks used a different ticket service and the prices/fees were really reasonable when he came to BOK, vs say Billy Joel whose ticket prices were a bit steep.

Sprint Center uses AXS, not Ticketmaster.

We purchased U2 and Rolling Stones through Ticketmaster last summer and their fees were equally high.

Ticketmaster also does a big business on resale tickets. We went to see LeBron play in OKC on Sunday and there fees were almost 40% of the purchase price. The advantage they have is that they can re-barcode the tickets and reissue in your name so that you'll know that they aren't duplicates or fakes.
 
They reduced all the additonal fees alittle bit for this game. I know having them hold it at will call is now $3 when it is usually 7. I still think having additional fees period is ridiculous, especially if you print them off yourself
 
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The problem with a $5 ticket is the complete devaluation of the rack rate. You don't give something away when you're trying to build and prove perceived value. Very bad move by TU.

The way to get new fans to engage and put butts in the seats is to prove the value of the overall experience, not essentially giving it away.

If TU were smart, they'd leverage F&B sales (with emphasis on the Bev, especially during football season) any time they consider a boneheaded $5 ticket promotion.

If you're going to significantly discount a ticket you don't do it when your team is a proven winner looking at making a solid stand in the NCAA tournament.
 
You can't prove the value of the experience if you can't get people into the arena. This has been an impressive and entertaining team for 3 years now and it looks like attendance is actually down this year.

Regular pricing has been too steep for drawing in the casual fan.

I'd rather open the doors and have this game SRO for the seniors than hold out for 4500 fans willing to pay full price.
 
TU has resisted this for years. We charged full rate even during the "total crap" era of Conference USA. I think they are trying to fill the place up for the last game for these seniors. I'm OK with that. They meant a lot to the program.

(And I know we sort of did the same thing for the ECU game.)
 
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I understand the whys and the reasoning. The problem is people that come because they're good with the $5 price won't be inclined to pay $10 next time, much less the standard ticket price.

The athletic department really needs to work on pricing the live gate for all events because it can have a significantly positive outcome each program.
 
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