I really appreciate the job you are doing with the band. I almost hate to bring this up, as I know it has been hashed out many times over the years, but I don't understand why they have the band at the far north end of the stands. I sit on the west side, about the south 35 yard line, and can hardly hear the band. By contrast, if there is even a small visiting band, from where they sit on the south end the sound is much more powerful to us on the west side. I suspect it is because the south end zone stands keeps the sound in the stadium. Incidentally, I was drum major of the marching band in the late 70's/early 80's and we always sat where the visiting band does now. Not sure why they were moved.
Going back to the Golden...Hurricane chant, I think that the crowd needs to be trained to start the chant at certain times. For instance, when we are kicking off after a touchdown, or whenever....pick the time. Point is, we need to develop and maintain traditions. Like waving the wheat or calling the hogs, fans know when to do certain traditions. It is what makes college football what it is. So someone needs to figure out the chant, do it the same way every time (with half the stadium chanting ....Golden, the other half ....Hurricane--not stupid little subsets of folks in the stands.) Do it the same way, every game. Same thing in basketball. Half the arena. Same pace, don't speed it up. This isn't rocket science.
Someone suggested a "spirit consultant" to be brought in. I think that is a great idea. Someone to look at the whole game day experience from tailgating to mascots to crowd cheers to PA music to gametime promotions to PA announcer to concessions and on and on.